Privacy Policy

1. Scope of Information We Collect

1. Personal Information Voluntarily Provided by Users
Collected only when you actively submit; we never force you to provide any personal data:

• Email inquiries, article submissions, business cooperation: name, email address, company name, energy/financial title, contact phone number;
• Website cooperation forms: energy group, asset management institution cooperation needs;
• Member registration (if available): login email, account password, display nickname.

2. Anonymous Records Automatically Collected by the Website (Cookies / Server Logs)
When you browse PTT energy, crude oil, or Thai stock pages, the server automatically records anonymous device information: IP address, browser version, operating system, pages visited, time spent, click trails, device identifiers;
These data are only used to optimize oil price loading, SET market data loading, website traffic statistics, and blocking crawlers from scraping energy data; they cannot identify specific natural persons.

3. Sensitive Privacy Data Not Actively Collected
Unless operationally necessary, we will not actively collect highly sensitive data such as ID cards, passports, bank cards, securities/commodity accounts, asset details, biometric data, or full mobile phone numbers; they are only passively received when you voluntarily upload corporate cooperation documents.

2. Legitimate Purposes of Information Use

• Responding to inquiries about PTT energy, crude oil, Thai stocks, article submissions, and business correspondence;
• Optimizing the user experience of real-time energy quotes and weekly commodity market updates;
• Anonymizing aggregated traffic to produce Southeast Asia energy industry statistical reports (removing all personally identifiable information, unable to trace back to users);
• Detecting malicious crawlers, abnormal access, and network attacks to maintain system stability;
• Complying with formal document requests from judicial and financial regulatory authorities in Singapore, Thailand, and the Taiwan Strait;
• Sending weekly Thailand energy newsletters you subscribed to; you can unsubscribe at any time.

3. Information Storage and Retention Periods

• Storage Location: Legally compliant cloud servers in Singapore, fully complying with PDPA cross-border data storage regulations;
• Retention Periods:
  • Email correspondence records: retained for 3 years, then automatically encrypted and sealed;
  • Website access logs: retained for only 90 days, then automatically deleted by the system;
  • Business cooperation forms: retained for 2 years after cooperation ends; users can request early deletion;
• Anonymization: All industry statistical data remove personal identifiers and cannot be traced to individual users.

4. Information Sharing Policy

We solemnly promise: without your explicit written consent, we will never sell, rent, or share your personally identifiable information with third parties. Disclosure is only made lawfully in the following circumstances:

• You provide written authorization to share your personal data;
• Judicial and financial regulatory authorities in Singapore, Thailand, or the Taiwan Strait present formal legal documents;
• The website undergoes a merger or equity transfer, and the successor operator must equally comply with this privacy statement;
• Providing de-identified access logs to network security vendors for platform protection;
• In emergency situations, disclosure is necessary to protect the personal and property safety of users or the public.

Third-party advertising and traffic analytics plugins only receive anonymous traffic data and cannot obtain identity information such as names or email addresses.

5. User Legal Rights Regarding Personal Information

You may submit a request via email to privacy@thaibank.asia. After identity verification, we will process within 15 business days:

• Right of Access: Request a copy of all your personal information we retain;
• Right of Rectification: Correct erroneous or outdated contact information;
• Right of Erasure: Delete all records related to emails and cooperation forms;
• Right to Withdraw Consent: Cancel energy newsletter subscriptions, disable Cookie tracking;
• Right to Account Deletion: Permanently delete your member account and all associated data;
• Right to Complain: If you object to how we process your data, submit a request for review by our compliance team.

6. Cookie and Tracking Tools Description

This website uses cookies to accelerate loading of crude oil and SET energy stock market data and to store your browsing preferences:

• Necessary Cookies: Ensure real-time oil price and stock market updates and basic website browsing; cannot be disabled;
• Statistical Cookies: Used for website traffic analysis; can be fully disabled via browser settings;

Disabling cookies only affects the market browsing experience and does not limit access to free energy research reports or investment education.

7. Information Security Protection Mechanisms

• Full-site HTTPS encryption to prevent data theft during transmission;
• User data encrypted at rest, with layered backend access control, accessible only by designated compliance personnel;
• Regular server security testing and vulnerability scanning, with a comprehensive data breach contingency plan;
• All employees sign confidentiality agreements, prohibiting unauthorized export or leakage of user privacy data.

The internet carries inherent security risks; 100% absolute protection cannot be guaranteed. Please do not upload securities, commodity account details, ID cards, or other highly sensitive documents to this site.

8. Minor Protection

This website serves adult energy investors, finance and industry professionals. We do not actively collect personal information from individuals under 18. If minor-related data is accidentally obtained, we will immediately and completely delete all corresponding records.

9. Privacy Policy Update Mechanism

We may revise this policy from time to time in accordance with Singapore's PDPA, Thai and Taiwan data laws, and platform operational adjustments. Updated versions will be posted at the bottom of the webpage and take effect immediately. Material changes will be notified via email to users with whom we have corresponded. Continued use of the website constitutes acceptance of all terms of the latest version.

10. Dedicated Privacy Contact Channel